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IT Delivery Manager

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Location: Gurugram

Job Category: Senior

Job Posted Date: 22 Nov 2023

Department: Technology

Experience Required: 5 - 8 years

The IT Delivery Manager at Digitup is a critical and central position in ensuring the seamless and effective implementation of IT projects. This role is responsible for orchestrating the entire lifecycle of IT projects, from initial planning and execution to successful closure. By actively engaging with cross-functional teams and stakeholders, the IT Delivery Manager facilitates a smooth flow of communication, ensuring that project requirements are clearly understood and objectives are met.

Responsibilities

Project Management:

  • Lead the planning, execution, and closure of IT projects, ensuring they are delivered on time, within scope, and within budget.

  • Collaborate with cross-functional teams to define project requirements and deliverables.

Team Leadership:

  • Manage and lead a team of IT professionals, providing guidance, mentorship, and support.

  • Foster a collaborative and results-driven team culture.

Stakeholder Engagement:

  • Interface with stakeholders, including business leaders and project sponsors, to understand project requirements and expectations.

  • Communicate project status, risks, and issues effectively to stakeholders.

Resource Allocation:

  • Allocate resources effectively to ensure optimal project delivery.

  • Work with resource managers to identify and address resource gaps.

Risk Management:

  • Identify, assess, and mitigate project risks.

  • Develop and implement risk management strategies to ensure project success.

Quality Assurance:

  • Implement and oversee quality assurance processes to ensure the delivery of high-quality IT solutions.

  • Conduct regular project reviews and audits.

Budget Management:

  • Develop and manage project budgets, ensuring cost-effectiveness and adherence to financial guidelines.

  • Monitor expenses and financial performance against project budgets.

Vendor Management:

  • Collaborate with external vendors and partners to ensure the successful delivery of outsourced projects.

  • Negotiate contracts and manage vendor relationships.

Continuous Improvement:

  • Identify opportunities for process improvement and efficiency within the IT delivery framework.

  • Implement best practices and lessons learned from previous projects.

Change Management:

  • Implement effective change management processes to address project scope changes and evolving business needs.

  • Ensure proper documentation and communication of changes.

Minimum Qualifications

  • Proven experience as an IT Delivery Manager or in a similar role.

  • Strong project management skills, including the use of project management tools.

  • Leadership and team management capabilities.

  • Excellent communication and interpersonal skills.

  • Familiarity with industry best practices and emerging technologies.

  • Bachelor's degree in Information Technology, Computer Science, or a related field.

Perks and Benefits

  • Group Health Insurance
  • OPD Insurance
  • Employee Provident Fund
  • Maternity and paternity leaves
  • Work-Life Balance
  • Competitive salary and benefits package.
  • Regular training sessions and workshops to enhance your skills.
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